Comments on: Update Rollup 1 for Exchange Server 2007 Released

by: rishi shah

Tue, 15 May 2007 04:57:28 +0000

well i can confirm that i setup the folder on the c drive as stated above and that re-installed rollup…everything went smoothly and after the rollup was complete owa was still functioning.

by: rishi shah

Sun, 06 May 2007 08:25:27 +0000

okay owa is working again after uninstalling the rollup.

Can anybody confirm if you create the C:\ExchangeSetupLogs folder and than install the rollup and assuming it installs correctly does owa function?

by: rishi shah

Sun, 06 May 2007 08:09:53 +0000

I have the exact same problem… the rollup fails saying a file was in use as described in the KB. But does not say which file.

Everything is working but OWA is absolutely screwed.

I am uninstalling the update now to see if my owa comes back to life

by: Scotro (Exchange)

Wed, 02 May 2007 07:45:48 +0000

Ok, I was wrong. It isn’t in the KB as of yet. Trying to get it into the KB over the next couple of days. The big thing is just make sure the log directory is there.

by: Scotro (Exchange)

Wed, 02 May 2007 06:19:24 +0000

That is a known issue Sorry about that. It will be fixed in a future rollup. it is also listed in the KB article for that particular Update.

by: Paul Lewis

Tue, 01 May 2007 14:43:06 +0000

To expand further on Jan’s comments…

Traced this to the fact that i’d deleted the ‘C:\ExchangeSetupLogs’ folder. Recreated this folder and the update installed ok.

Hope this helps.

Cheers

by: Alan Plummer

Wed, 25 Apr 2007 12:36:24 +0000

Yet another amazing patch from Microsoft.

I’m starting to wish I had never moved from 2003.

I’m trying the uninstall now as OWA doesn’t work for me either.

by: Richard Mlynka

Mon, 23 Apr 2007 18:32:37 +0000

Exactly the same.

Richard

by: Jan Olbrecht

Sat, 21 Apr 2007 00:36:02 +0000

I fixed the problem, however I cannot pinpoint the exact source:

Uninstalled the following:
- Microsoft File Server Resource Manager
- File Server Management
- Distributed File System
(In reference to http://support.microsoft.com/kb/922582/en-us where I found “0×80070002″ which was in the MSI log)

In %windir%\SoftwareDistribution\ReportingEvents.log I found the following error:

MicrosoftUpdate Failure Content Install Installation Failure: Windows failed to install the following update with error 0×80070643: Update Rollup 1 for Exchange Server 2007 (KB930809).

This lead me to http://www.wsus.info/forums/lofiversion/index.php?...3.html which reminded me that I had moved the C:\ExchangeSetupLogs off to an archive to unclutter my system drive.

As I did all these things together I can’t point to a single thing that would have made the error go away.

Anyway, it installed fine and I hope this helps people with similar problems.

-Jan

by: Jan Olbrecht

Fri, 20 Apr 2007 11:48:55 +0000

The Update Rollup package doesn’t install properly on my Exchange Server. After the update installation procedure it says that the update failed. This happens both using Microsoft Update and the downloaded version.
Although it says that nothing has been changed, OWA is broken - it doesn’t show any images and the stylesheets seem to have gone too as all text is in Times New Roman.

When looking at “Add/Remove Programs” it lists the update as being installed and I can uninstall it, after which everything seems to work again.

Did anyone else have this problem?

-Jan